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AutoSRV

Product Detail

AutoSRV

AutoSRV upgrades workshop operations for Canadian dealers and drivers, connecting customers, workshop managers, and technicians in one service platform.

The product covers the full service journey: vehicle garage, booking, live job status, technician queues, parts approvals, QC, invoices, payments, and service history from check-in to keys-back.

AutoSRV customer, workshop manager, and technician role overview screens
Product Focus

Workshop service operations in one stack

AutoSRV connects drivers, service advisors, managers, and technicians around booking, bay visibility, job cards, parts, invoices, and history.

Customer Layer

Garage, bookings, approvals, and invoices

Drivers can manage vehicles by VIN, model, and plate, book service, track progress, approve extra parts, and view invoices from portal or mobile.

Workshop Layer

Bay map, KPIs, workload, and QC

Managers run the day from a live board while technicians accept jobs, log time, confirm parts, and push work through QC and delivery.

Product Screens

Customer portal, bay map, job cards, and technician queue

The proof visuals show the customer app, vehicle garage, appointment flow, workshop manager dashboard, bay map, job detail, and field technician queue.

AutoSRV customer home dashboard
Customer home with upcoming appointment, live job status, garage, and invoices
AutoSRV book appointment screen
Appointment booking by vehicle, service type, city, time slot, and notes
AutoSRV customer garage
Customer garage, service history, invoices, and vehicle profiles
AutoSRV workshop manager dashboard
Workshop manager dashboard with bays, KPIs, workload, and alerts
AutoSRV job detail
Job detail with workflow, technician assignment, parts, approvals, QC, and estimate
AutoSRV field technician queue
Technician queue with accept/start, time logging, and parts receipt actions
AutoSRV role overview
Role-based experience for customers, workshop managers, and technicians
Experience Coverage

A role-based platform for drivers, managers, and technicians

AutoSRV keeps every user in their own lane while making service work visible, accountable, and faster across branches and teams.

Driver Layer

Vehicles, appointments, approvals, and history

Customers manage their garage, book service, follow live status, approve extra parts, view invoices, and keep service records in one place.

Manager Layer

Today’s board, bays, KPIs, and job cards

Managers see bay utilization, jobs in progress, completed work, technician workload, alerts, and service queues from waiting through delivery.

Technician Layer

Focused queues and accountable work steps

Technicians accept jobs, log time, confirm parts, upload receipts, update progress, and push work into QC without leaving the operational flow.

What It Solves

Automotive service teams often run customer communication, bay planning, job cards, technician work, parts approvals, invoices, and service history across disconnected tools. AutoSRV brings those workflows into one high-visibility operating platform.

Core Capabilities

  • Customer vehicle garage with VIN, model, plates, invoices, and history
  • Appointment booking, live job status, approvals, and notifications
  • Workshop manager bay map, KPIs, workload, alerts, and day board
  • Technician queue, time logging, parts confirmation, and QC flow
  • Role-based branch and technician access for operational control

Bluethroat Edge Role

The team shaped the product proof story across customer portal/mobile, workshop manager operations, technician workflows, job lifecycle design, approvals, service records, and the roadmap into OEM, warranty, recalls, telematics, smart scheduling, and manufacturer visibility.

More Product Work

Explore the rest of the Bluethroat Edge Proof Board.

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